Shipping Policy

PROCESSING TIMES:

  • Free Standard Insured Tracked Shipping: Please allow at least 1-2 Business Days for processing and production time for your order(s) to ship out and tracking to be available.

DELIVERY TIMES (Processing + Shipping Time):

  • Free Standard Insured Tracked Shipping (US, EU, CA, AU, Rest of World): 
    • United States: Average delivery time of 10 - 15 Business Days
    • Europe: Average delivery time of 10 - 15 Business Days
    • Canada: Average delivery time of 10 - 15 Business Days
    • Australia: Average delivery time of 10- 15 Business Days 
    • Other Countries: Average delivery time of 10-20 Business Days

DELAYS:

  • There are circumstances that are out of control (natural disasters, holidays, weather, high order volume, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issues are the responsibility of the shipping company, and sometimes the manufacturing process if we are overwhelmed with many orders to keep up with.